Privacy Policy
Introduction
This Privacy Policy describes how Heart Melt Bar collects, uses, and protects your personal information when you visit our website and use our services. We are committed to safeguarding your personal data and ensuring that your privacy is protected.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Business Information
Business Name: Heart Melt Bar
Location: William Boothlaan 5A, 3012 VG, Rotterdam, The
Netherlands
Information We Collect
We collect the following personal information when you submit forms or make reservations on our website:
- Name
- Email address
- Phone number
- Company name (if provided)
We do not collect any non-personal information, cookies, or tracking data.
How We Collect Data
We collect data only when you voluntarily provide it through the following:
- Reservation form: For booking reservations at our physical location.
- Contact form: For sending inquiries or messages to our team.
Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To handle and process reservations at Heart Melt Bar.
- To respond to inquiries or communications initiated by users.
- To improve the performance of our website and customer experience.
Your personal data is not used for personalized advertising or marketing purposes.
Legal Basis for Processing Data
We process your personal data under the following legal bases, in compliance with the General Data Protection Regulation (GDPR):
- Consent: By voluntarily submitting your personal information via forms on our website, you consent to the processing of your data.
- Legitimate Interest: We collect and use your information to communicate with you, respond to inquiries, and process reservations, which are necessary for the operation of our business.
- Contractual Necessity: In the case of reservations, we collect personal data to fulfill the contract (your reservation) and provide our services.
Data Retention
We retain your personal data for a period of 6 months following the submission of your reservation or inquiry. After this period, your data is securely deleted unless it is required for legal or operational purposes.
User Rights
- Right to Access: You may request details of the personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete personal data.
- Right to Deletion: You may request the deletion of your personal data by contacting us through our contact form.
Children's Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect data from children under the age of 18. If we discover that we have inadvertently collected personal data from a child under 18, we will promptly delete it.
Data Security
We take the security of your personal data seriously. We employ appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will be effective upon posting. We encourage users to review this page periodically to stay informed about how we protect their privacy.
Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us through our contact form on the website.
Governing Law
This Privacy Policy is governed by the laws of The Netherlands, and any disputes arising from or relating to the use of this website will be subject to the jurisdiction of the courts located in Rotterdam, The Netherlands.
